Episodes

Friday Jan 19, 2024
Friday Jan 19, 2024
Welcome to Episode 12 of the "Clean@Work" podcast, a must-listen for anyone intrigued by the nuanced application of clean language in professional settings. In this engaging episode, we're delighted to host Sarah Scarratt, a distinguished Systemic Modeling Master who brings a wealth of experience and insight to our discussion.
Sarah dives deep into the practicalities and boundaries of using clean language at work. She shares enlightening experiences, from humorous anecdotes about the unexpected consequences of deep questioning during a ramble to the profound lessons learned in grief and bereavement counselling. Her stories highlight the importance of context and appropriateness when employing clean language techniques.
Furthermore, Sarah touches on the concept of 'contracting' – seeking permission and acknowledging the relationship context before diving into clean language questioning. This conversation illuminates the subtle art of balancing inquiry with sensitivity, especially in informal or emotionally charged discussions.
The episode takes an exciting turn as Sarah relates clean language to the world of agile coaching, drawing parallels with the concept of 'dancing in the moment'. This metaphor beautifully encapsulates the fluidity and responsiveness required in both disciplines.
Sarah's journey into the realms of grief counselling and suicide prevention adds a poignant layer to the discussion, prompting reflections on the deeper roles coaches and facilitators can play in supporting mental health in the workplace.
As we wrap up, Sarah leaves us with thought-provoking insights on how clean language shapes our worldview, enhancing our understanding of neurodiversity and individual uniqueness. She offers a glimpse into her upcoming projects, including intriguing research on sustainable change in leadership.
This episode is not just a conversation; it explores the delicate dance between asking the right questions and respecting the emotional landscape of our colleagues and clients. It's a compelling listen for coaches, facilitators, and anyone interested in the transformative power of clean language in the workplace.
About the speaker:
Sarah is a certified Coach, Mentor and Trainer, specialising in Clean Language and Systemic Modelling. She loves to get curious about how people ‘tick’, and delights helping people to get curious about their own selves, in a non-judgmental way. Gently revealing layers until we find treasure. Or trash, in which case, we can throw it out!
Sarah has run her own business for 20 years and has a depth of experience in recruitment and training, small business management as well as a variety of other roles such as teaching and end of life counselling.
About the Presenters:
John Barratt (https://www.agileaffinity.com/) loves seeing individuals, teams, and organisations become the best they can be. He does this using a mixture of coaching approaches embedded with the agile mindset. John spends most of his time supporting organisations to descale and self-organise, relying heavily on the systemic modelling skills he learned through his ongoing training from Caitlin Walker.
Sarah Baca (http://www.nerdyknights.com/) is a coach, therapist, facilitator, and teacher who has a passion for using clean language to help others discover what makes them feel vibrantly alive. She has been working with organizations as an agile coach for over a decade, specializing in enterprise and leadership coaching.

Thursday Dec 14, 2023
Episode 12: The Art of Clarity – Tom Hoyland on Clean Language in Agile Coaching
Thursday Dec 14, 2023
Thursday Dec 14, 2023
Welcome to Episode 12 of "Clean at Work," where we dive into the transformative power of clean language in agile coaching with our guest, Tom Hoyland. A self-described broad-spectrum agile coach, Tom shares his journey of integrating clean language into his practice to enhance team dynamics and individual coaching sessions.
In this episode, Tom discusses his innovative "Facilitation Fishing Circle" tool, born from his experiences and collaborations at Agile Coach Camp. This tool, designed for simplicity and effectiveness, helps teams and individuals clarify their conversations, focusing on the central topic and exploring related facts and options. Tom explains how this method enables teams to stay on track, avoiding distractions and fostering a more connected and coherent dialogue.
Tom's passion for clean language shines through as he describes its ability to remove personal biases and allow the natural dynamics of a team to surface. He emphasises the importance of clean language in creating a space for teams to authentically express their needs and challenges.
Listeners will also hear about Tom's experiences at Agile Coach Camp, where he refined his approach to clean language and facilitation. The camp provided a unique environment for deep learning and collaboration, contributing significantly to Tom's professional development.
This episode is a testament to the impact of clean language in agile coaching and an inspiration for agile coaches and facilitators looking to incorporate clean methodologies into their work. Join us in this enlightening conversation with Tom Highlander and discover how clean language can be a game-changer in your agile coaching toolkit.
About the Speaker
Work with Tom: https://linktr.ee/thatagile
that agile: https://www.thatagile.com/
Facilitation Fishing Circle: https://github.com/tomhoyland/fishing-circle
About the Hosts:
John Barratt (https://www.agileaffinity.com/) loves seeing individuals, teams, and organizations become the best they can be. He does this using a mixture of coaching approaches embedded with the agile mindset. John spends most of his time supporting organizations to descale and self-organize, relying heavily on the systemic modelling skills he learned through his ongoing training from Caitlin Walker.
Sarah Baca (http://www.nerdyknights.com/) is a coach, therapist, facilitator, and teacher who has a passion for using clean language to help others discover what makes them feel vibrantly alive. She has been working with organizations as an agile coach for over a decade, specializing in enterprise and leadership coaching.

Tuesday Jun 27, 2023
Episode 11: Clean Interviewing with Dr. Caitlin Walker
Tuesday Jun 27, 2023
Tuesday Jun 27, 2023
In this episode of Clean @ Work, Sarah and John speak with their mentor and friend Dr. Caitlin Walker, Director of Clean Learning (https://cleanlearning.co.uk/). Dr. Walker explains what clean interviewing is, the difference between clean language and clean interviewing, the value of clean interviewing, and what makes clean interviewing different from other interviewing.
Caitlin is the developer of Systemic Modelling and author of From Contempt to Curiosity. She is equally at home sharing her ideas with large audiences, facilitating change in small groups and doing deep one-to-one therapy.
John Barratt (https://www.agileaffinity.com/) loves seeing individuals, teams and organisations become the best they can be. He does this using a mixture of coaching approaches embedded with the agile mindset. John spends most of his time supporting organisation to descale and self-organise relying heavily on the Systemic Modelling skills he learnt through his ongoing training from Caitlin Walker.
Sarah Baca (http://www.nerdyknights.com/) is a coach, therapist, facilitator, and teacher who has a passion for using clean language to help others discover what makes them feel vibrantly alive. She has been working with organizations as an agile coach for over a decade, specializing in enterprise and leadership coaching.

Friday Mar 24, 2023
Friday Mar 24, 2023
In this exciting episode of the podcast, Gina Campbell, a clean language expert and author, delves into the world of clean language, sharing her extensive experience and insights. She discusses her journey from a teaching career to discovering and exploring clean language, ultimately writing a book to help others learn this powerful communication technique.
Gina reveals her passion for teaching clean language to beginners and running a practice group for those who have finished basic training. The group, consisting of people from different countries, forms a close-knit community meeting via Zoom. She shares how she has adapted to using Zoom for her sessions, acknowledging that she cannot always see or hear everything that happens during the sessions. Despite these challenges, Gina's ultimate goal is to be a guiding voice, letting clients truly own their sessions.
She also talks about the challenges of using spatial techniques and drawings in online sessions and how she has become the "post-it queen," using post-its to straddle the gap between working with pictures and strictly verbally.
Get inspired as Gina shares her plans for a new workbook focused on more advanced clean language concepts, such as inner child work, working with binds, and patterns. She invites listeners to contact her with suggestions for her upcoming book and encourages everyone to check out her website for more resources on clean language.
Don't miss this chance to learn from an expert in the field as Gina takes you on a journey through the world of clean language. Be sure to like and subscribe to the channel so you don't miss any future episodes filled with valuable insights and information.
Special Guest Gina Campbell
Facilitated by Sarah Baca and John Barratt
Sarah is a leader, speaker, and writer who believes that the only way we can get work done is through relationships. Passionate about growing cultures where it is safe to mess up (aka innovate), Sarah has been leading teams for over a decade. She believes that holistic and systemic growth can happen for individuals and their organisations when people are attracted to a shared irresistible future.
Email: Sarah@sjbaca.com
LinkedIn: https://www.linkedin.com/in/sarahjbaca/
Twitter: https://twitter.com/sarahndipity03
John is the first agile coach to achieve the much more challenging than it sounds Systemic Modelling Level 1 certification. He spends his time using systemic modelling to help organisations be outcome-focused in the change they are looking for whilst supporting them to be resilient and people-centric. When he is not doing that he is training and mentoring other agile coaches to be the best they can be through his company www.agileaffinity.com.
Email: John@Agileaffinity.com
Linkedin: https://www.linkedin.com/in/johnbarratt1/
Twitter: @Coachjohnuk

Saturday Nov 20, 2021
Episode 09: Sharon Small & Worldwide Clean at Metaphorum
Saturday Nov 20, 2021
Saturday Nov 20, 2021
For this episode of Clean at Work, we speak with Sharon Small about how she's applied clean language at her workplace, then moved to becoming a full-time clean language trainer. She is the host of the upcoming Metaphorum (3 December) and Clean Convergence 2022, a classic symbolic modeling retreat and advanced clean language workshop .
Sharon Small is international authority on clean language interviewing (CLI) and founder of the Clean Language Institute. With 14 years experience in nuclear power generation, a B.Sc. in Professional Studies, and master certification in Neuro-Linguistic Programming (NLP). In 2006, Sharon introduced clean language questions and principles to a major nuclear power facility, focusing on interactions between field personnel, management, and leaders. Sharon has trained others on Symbolic Modeling and clean methodologies since 2008. In 2013, she introduced clean language to Japan and has been training in CLI since 2017. Sharon a the co-editor along with Andrea Chiou of Who is Using Clean Language Anyway and author of The End of Therapy.
About the Presenters:
John Barratt (https://www.agileaffinity.com/) loves seeing individuals, teams, and organisations become the best they can be. He does this using a mixture of coaching approaches embedded with the agile mindset. John spends most of his time supporting organisations to descale and self-organise, relying heavily on the systemic modelling skills he learned through his ongoing training from Caitlin Walker.
Sarah Baca (http://www.nerdyknights.com/) is a coach, therapist, facilitator, and teacher who has a passion for using clean language to help others discover what makes them feel vibrantly alive. She has been working with organizations as an agile coach for over a decade, specializing in enterprise and leadership coaching.

Friday Nov 19, 2021
Episode 08: Clean Embodied & Used in Hybrid Facilitation
Friday Nov 19, 2021
Friday Nov 19, 2021
For this episode of Clean @ Work, John and Sarah have a chat with Judy Rees, the popular Clean Language educator, facilitator, and enthusiast. Judy tells us about the embodiment of Clean Language and how that makes for better face-to-face, virtual, and hybrid facilitation.
Judy Rees has been using Clean Language with groups and teams for more than 12 years and has taught the topic extensively. She is the co-author of Clean Language: Revealing Metaphors And Opening Minds and author of Your Clean Language Questions Answered, as well as a number of recorded Clean Language courses.
Her weekly Linkletter brings news of Clean, embodied cognition, online gathering and more to around 4000 readers each week. Sign up at https://reesmccann.com/
For the last five years, she’s been the host of one of the world’s first online-video unconferences, Metaphorum, which connects 150 Clean enthusiasts around the world in an annual 13-hour live-learning marathon.

Friday Nov 19, 2021
Episode 07: Systemic modelling with Penny & James
Friday Nov 19, 2021
Friday Nov 19, 2021
For our seventh episode of Clean@Work, John and Sarah talked to Penny Tompkins and James Lawley about using symbolic modelling in their work with organisations.
Penny Tompkins and James Lawley are the developers of Symbolic Modelling, which incorporates the Clean Language of David Grove. They are leading authorities on using a self-generated metaphor for personal and professional development. They have trained Symbolic Modelling and Clean Language to coaches, managers and teachers throughout the world. Their book, Metaphors in Mind, is a comprehensive guide to their approach.
They have been coaches, modellers, consultants and facilitators to various organisations and teams as diverse as global pharmaceutical companies, Yale University Child Study Center, NASA Goddard Space Center, and the Findhorn Spiritual Community in Scotland.
UPCOMING EVENTS
InsideClean: https://insideclean.thinkific.com/
Join us to explore the hidden expertise of Clean Language and Symbolic Modelling
2021 Series Topic: “How People Change”
Clean Language Interviewing: cleanlanguagetraining.com/clean-convergence-2021-sharon-small/
Learn how the wording of interview questions can unintentionally bias answers, how ‘leading’ questions cast doubt on the authenticity of the information collected, and how to avoid this by asking ‘contextually clean’ questions.
ARTICLES
Clean Conversations: Remaining Clean-ish in everyday settings cleanlanguage.co.uk/articles/articles/249/1/Clean-Conversations/
A clean conversation is a dialogue that clearly expresses your intention while at the same time giving the other person the maximum opportunity to answer or respond without the imposition of your metaphors and assumptions.
Modelling, Metaphor and a Clean Approach to Business and Organisations
cleanlanguage.co.uk/articles/articles/225/1/Using-Modelling-Metaphor-and-a-Clean-Approach-in-Business/
James is interviewed about modelling, Clean and metaphor in the context of business and other organisations.

Friday Nov 19, 2021
Episode 06: Agile and Clean Language - Past, Present and Future
Friday Nov 19, 2021
Friday Nov 19, 2021
For our sixth episode of Clean@Work, we speak with Andrea Chiou, one of the first agile coaches to bring Clean Language to the agile masses. Topics include
- How Andrea first discovered Clean Language and Agile Coaching
- How Andrea trained in Systemic Modelling and brought it to America
- The difference the training she has given has made to people
- A remarkable fact about how we think
- Clean Language at the Agile Alliance annual conference and where it started
- Agile Coaches as lifelong learners
- What’s next for Andrea? (Spoiler Alert: Clowning, Improv and AgendaShift)
- The 15 min FOTO exercise
- Andreas suggestion on where to start if you want to find more about Clean Language in business
Facilitated by Sarah Baca and John Barratt
Sarah is a leader, speaker, and writer who believes that the only way we can get work done is through relationships. Passionate about growing cultures where it is safe to mess up (aka innovate), Sarah has been leading teams for over a decade. She believes that holistic and systemic growth can happen for individuals and their organisations when people are attracted to a shared irresistible future.
Email: Sarah@sjbaca.com
LinkedIn: https://www.linkedin.com/in/sarahjbaca/
Twitter: https://twitter.com/sarahndipity03
John is the first agile coach to achieve the much more challenging than it sounds Systemic Modelling Level 1 certification. He spends his time using systemic modelling to help organisations be outcome-focused in the change they are looking for whilst supporting them to be resilient and people-centric. When he is not doing that he is training and mentoring other agile coaches to be the best they can be through his company www.agileaffinity.com.
Email: John@Agileaffinity.com
Linkedin: https://www.linkedin.com/in/johnbarratt1/
Twitter: @Coachjohnuk
Blog: https://medium.com/@CoachJohn
Special Guest: Andrea Chiou

Friday Nov 19, 2021
Episode 05: First impressions of systemic modelling
Friday Nov 19, 2021
Friday Nov 19, 2021
For our fifth episode of Clean@Work, we are exploring what it’s like when you first encounter systemic modelling through the introduction training course clean for teams.
Topics Covered This Episode
- Reasons for joining the course
- The difference the course has made
- His favourite clean questions
- Where he has already used Clean Language
- Using ‘what kind of’ rather than ‘what else’
- What he won’t use
- Comparing Clean Language to Co-Active and how it fits together
- How he will use it with a team when facilitating
- How it has changed him as a person
- What he would say to someone who is thinking of learning more about
Facilitated by John Barratt
John is the first agile coach to achieve the much more challenging than it sounds Systemic Modelling Level 1 certification alongside an alphabet soup of agile qualifications including both Scrum Alliance CEC & CTC along with ICAgile Expert in Agile Coaching. He spends his time using systemic modelling to help organisations be outcome-focused in the change they are looking for whilst supporting them to be resilient and people-centric. When he is not doing that he is training and mentoring other agile coaches to be the best they can be through his company www.agileaffinity.com.
Email: John@Agileaffinity.com
Linkedin: https://www.linkedin.com/in/johnbarratt1/
Twitter: @Coachjohnuk
Blog: https://medium.com/@CoachJohn
Special Guest: Paulo Dias
Paulo Dias is a passionate agile practitioner and Business Agility Enterprise Coach.
He has 24 years of experience in Software Development having started his career as a software engineer in 1995. In the last 11 years, Paulo has been working on a variety of different roles as Enterprise and Business Agility Coach, Consultant, Trainer and Mentor. As a coach, Paulo has been partnering with clients at all levels of the enterprise from the senior leadership to team level coaching. As a leadership consultant, Paulo has been helping organizations to gain strategic alignment, becoming more adaptive to fast-changing market conditions, reducing lead time and increasing flow efficiency. The bulk of his experience has been in large financial institutions, having also worked in the airlines, telecommunications, automobile and energy industries. Paulo can be reached at: paulorcd@gmail.com and his LinkedIn profile is: https://www.linkedin.com/in/paulo-dias-uk/

Friday Nov 19, 2021
Episode 04: Journey to Systemic Modelling Mastery
Friday Nov 19, 2021
Friday Nov 19, 2021
For our fourth episode of Clean@Work, we explore what it takes to become a level two systemic modelling facilitator (Spoiler alert: You have to give up trying) and what superpowers you have when you get there.
Topics Covered This Episode
- Try not to have the certification as your goal
- The difference between levels 1 & 2
- Systemic modelling in schools
- Systemic Modelling becomes part of everything you do, including schooling, pilates as well as business.
- Where to start with systemic modelling
- Why it’s essential to look after your own needs
Facilitated by Sarah Baca and John Barratt
Sarah is a leader, speaker, and writer who believes that the only way we can get work done is through relationships. Passionate about growing cultures where it is safe to mess up (aka innovate), Sarah has been leading teams for over a decade. She believes that holistic and systemic growth can happen for individuals and their organisations when people are attracted to a shared irresistible future.
Email: Sarah@sjbaca.com
LinkedIn: https://www.linkedin.com/in/sarahjbaca/
Twitter: https://twitter.com/sarahndipity03
John is the only agile coach to achieve the much more challenging than it sounds Systemic Modelling Level 1 certification. He spends his time using systemic modelling to help organisations be outcome-focused in the change they are looking for whilst supporting them to be resilient and people-centric. When he is not doing that he is training and mentoring other agile coaches to be the best they can be through his company www.agileaffinity.com.
Email: John@Agileaffinity.com
Linkedin: https://www.linkedin.com/in/johnbarratt1/
Twitter: @Coachjohnuk
Blog: https://medium.com/@CoachJohn
Special Guest: Svetlana Shapovaliants